Privacy Policy

1. Introduction

Green Boss ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our landscaping business management software and related services.

By using Green Boss, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, phone number, and business address
• Payment information (processed securely through third-party providers)
• Business information including company name and industry details
• Profile information and preferences

2.2 Business Data

When you use our services, we collect:

• Customer information you input into the system
• Job schedules, invoices, and estimates
• Photos and documents uploaded to the platform
• Communication logs and notes

2.3 Technical Information

We automatically collect:

• IP address, browser type, and device information
• Usage data and analytics
• Cookies and similar tracking technologies
• Log files and error reports

3. How We Use Your Information

We use your information to:

• Provide and maintain our software services
• Process payments and manage your account
• Send important updates and notifications
• Provide customer support and technical assistance
• Improve our services and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing (Stripe, PayPal)
• Cloud hosting and data storage
• Email communications
• Analytics and performance monitoring
• Customer support tools

4.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Multi-factor authentication options
• Access controls and employee training
• Regular backups and disaster recovery procedures

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination, we may retain certain information for:

• Legal compliance requirements
• Dispute resolution
• Fraud prevention
• Backup and recovery purposes (up to 90 days)

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

• Access and review your personal information
• Update or correct your data
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications

7.2 Cookie Preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Green Boss is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices in the application

Your continued use of Green Boss after changes become effective constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

13. Regional Privacy Rights

13.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

13.2 European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and to object to processing of personal data.