Terms of Service

1. Acceptance of Terms

Welcome to Green Boss. These Terms of Service ("Terms") govern your use of the Green Boss software platform and related services (collectively, the "Service") operated by Green Boss Inc. ("Green Boss," "we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Green Boss is a cloud-based business management software designed specifically for landscaping professionals. Our Service includes:

• Customer relationship management (CRM)
• Scheduling and dispatching tools
• Invoicing and payment processing
• Estimate and proposal creation
• Team management features
• Reporting and analytics
• Mobile applications
• Customer portal access

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your team members comply with these Terms

3.3 Account Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. If you are using the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms.

4. Subscription Plans and Billing

4.1 Subscription Plans

Green Boss offers various subscription plans with different features and limitations. Current pricing and plan details are available on our website.

4.2 Billing and Payment

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as expressly stated
• You authorize us to charge your payment method for all fees
• Failure to pay may result in service suspension or termination
• We may change pricing with 30 days' notice

4.3 Free Trial

We may offer free trials for certain plans. Free trials automatically convert to paid subscriptions unless cancelled before the trial period ends.

4.4 Refund Policy

We offer a 30-day money-back guarantee for new subscribers. Refund requests must be submitted within 30 days of initial payment.

5. Acceptable Use Policy

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service only for managing your landscaping business operations.

5.2 Prohibited Activities

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Reverse engineer, decompile, or disassemble the Service
• Use the Service to compete with Green Boss
• Share your account credentials with unauthorized parties
• Exceed usage limits or abuse system resources

6. User Content and Data

6.1 Your Data

You retain ownership of all data, content, and information you upload to or create within the Service ("User Content"). You grant us a limited license to use, store, and process your User Content solely to provide the Service.

6.2 Data Responsibility

You are responsible for:

• The accuracy and legality of your User Content
• Obtaining necessary permissions for customer data
• Complying with applicable privacy laws
• Maintaining backups of important data

6.3 Data Security

We implement reasonable security measures to protect your data, but we cannot guarantee absolute security. You acknowledge the inherent risks of internet-based services.

7. Intellectual Property Rights

7.1 Green Boss Property

The Service and its original content, features, and functionality are owned by Green Boss and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use the Service for your business purposes in accordance with these Terms.

7.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service become our property and may be used without compensation or attribution.

8. Third-Party Integrations

The Service may integrate with third-party services (such as payment processors, accounting software, or mapping services). Your use of these integrations is subject to their respective terms of service and privacy policies.

We are not responsible for the availability, functionality, or security of third-party services.

9. Service Availability and Modifications

9.1 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may experience downtime for maintenance, updates, or technical issues.

9.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice for material changes that affect functionality.

10. Termination

10.1 Termination by You

You may terminate your account at any time by cancelling your subscription through your account settings or contacting our support team.

10.2 Termination by Us

We may terminate or suspend your account if you:

• Violate these Terms
• Fail to pay subscription fees
• Engage in fraudulent or illegal activities
• Abuse or misuse the Service

10.3 Effect of Termination

Upon termination, your access to the Service will cease, and we may delete your data after a reasonable period. You may export your data before termination.

11. Disclaimers and Limitation of Liability

11.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GREEN BOSS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION.

11.3 Maximum Liability

Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Green Boss and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your User Content
• Your violation of any third-party rights

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as part of a class action or collective proceeding.

14. General Provisions

14.1 Entire Agreement

These Terms constitute the entire agreement between you and Green Boss regarding the Service and supersede all prior agreements.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

14.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms without restriction.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting updated Terms on our website
• Sending email notifications to registered users
• Displaying notices in the application

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

16. Contact Information

If you have questions about these Terms of Service, please contact us: